Results and Testimonials

“Supervisors and managers started having side discussions the next day on doing some documented counseling on several issues that are small now, but could get a lot worse if they go unchecked.”
Darren Pytel
Police Chief
Davis, CA Police Department
"As a new manager, I found the techniques and tools from the S.C.O.R.E. Performance Counseling training to be extremely useful. Managing co-workers with these tools will allow me to maintain my established relationships while professionally coaching fellow team members and address performance issues in a non-threatening way for a positive outcome. I believe this training is useful in all relationships, professional or personal. From a seasoned high-level manager to a beginner like myself, practicing these valuable techniques will improve relations and communication skills. I would recommend this training to anyone who has a desire to be a better leader, manager, partner or parent. I look forward to implementing the techniques and tools from the S.C.O.R.E. Performance Counseling training immediately.
Thank you for the opportunity."
Elizabeth Facanha
Manager of Community and Corporate Relations
Brandman University
Recent Training Results:
March 9, 2018 - Hampton Inn & Suites, Salida, CA.
When surveyed after the completion of the course the following information was obtained:  
  • The information obtained in the S.C.O.R.E. Performance Counseling seminar will be helpful to me as a leader in my organization? 
    • 100% of respondents agreed
  • What did you like best about the SCORE Performance Counseling seminar?
    • "Learning how to keep the evaluation about the issue not the person"
    • "The atmosphere was great. You break out this so people can figure some it out on their own. I think people respond better when they come up with the answer. Every class has been different but all where great."
  • What did you like the least about the S.C.O.R.E. Performance Counseling seminar?
    • ​"I would have liked more role-playing"
    • "The time between classes. I like this training but getting the time to go is hard to find sometimes."
  • Was the physical setting (Hampton Inn & Suites - Salida, CA) for the S.C.O.R.E. Performance Counseling seminar helpful in the learning process?
    • Weighted Average 4.5 out of 5​
  • Did the instructor clearly present the skills to be learned?
    • Weighted Average 5 out of 5​
  • Did the instructor present content in an organized manner?
    • 100% replied - ​Yes, the content was presented in an organized manner.
  • Did the instructor explain concepts clearly?
    • 100% replied - Yes, concepts were clearly explained.​
  • How helpful was the instructor when you had difficulties or questions?  (0 = Not at all helpful, 100 = Completely helpful)
    • Weighted Average -100%​
  • Did the instructor provid clear, constructive feedback?
    • 100% replied - Yes, the instructor provided clear, constructive feedback.​
  • The instructor encouraged student questions and participation?
    • All Respondents who answered this question replied - ​Questions and participation was strongly encouraged.
  • The S.C.O.R.E. Performance Counseling seminar developed my knowledge, skills, and abilities for conducting performance counseling?  (0=Not at all, 100=completely)
    • Weighted Average - 95 out of 100
  • The S.C.O.R.E. Performance Counseling seminar helped me think critically about how I will conduct performance counseling? (0=Not at all, 100=completely)
    • Weighted Average - 98 out of 100
  • Considering both the limitations and possibilities of the S.C.O.R.E. Performance Counseling Seminar, how would you rate the overall effectiveness of this course for conducting performance counseling in the future?
    • Weighted Average ​- 99 out of 100