May 12, 2018

Survey results from a recent S.C.O.R.E. Performance Counseling seminar revealed some great scores and feedback from the participants.  77% of respondents stated they developed new knowledge, skills, or abilities for conducting performance counseling.  91% of respondent...

March 14, 2018

Recently, I was asked to build an on-line leadership course using the curriculum that I teach in a face-to-face 40-hour seminar.  This seemed like a “no brainer” because I’ve built on-line classes for colleges before in Blackboard and Canvas learning management platfor...

January 21, 2018

Performance–centered counseling is a specific type of counseling to change the behavior of employees.  It is used to improve behavior/performance when the employee consciously or even subconsciously chooses to be deficient or defiant of satisfactory performance or beha...

January 3, 2018

If you’ve ever worked with little kids, you’ll understand how the word “why” can become very frustrating.  No matter what great explanation you’ve told them, they ask, “Why?” Then you answer that and they ask, “Why?” And you answer that, and they ask, “Why?” and so on...

December 8, 2017

In 2013, I was conducting research into performance and found a report from the U.S. Officer of Personnel Management (OPM) that was very exciting and frightening at the same time.  The U.S. Office of Personnel Management conducted an Employee Viewpoint Survey of 1.6 mi...

October 19, 2017

I recently attended a conference in Brussels, Belgium and was there to speak on Community Trust and Police Legitimacy, and heard the statement, "We can't let the abnormal become normal," as a speaker was talking about a certain leadership concept.  I began to think abo...

September 20, 2017

As a police officer for 18 years on the mean streets of Modesto, CA, my job was to get people to stop

 doing some things they were doing, or get them to do some things that they were not doing.  What can I say, except it is called law "enforcement" for a reason, if peop...

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S.C.O.R.E. Performance Counseling Gets Great Scores

May 12, 2018

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