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Enhancing Team Dynamics Through Participative Decision-Making
When I first stepped into a leadership role, I thought the key to success was simply making the right decisions quickly. Boy, was I...
The Dollars and “Sense” of Accountability
Why Accountability Matters: The Costs of Ignoring Poor Performance Behaviors One of the most damaging mistakes organizations can make is...
S.C.O.R.E. STEP 4 - Explaining the Effects
In S.C.O.R.E. Performance Counseling one of the critical steps is explaining the effect of the counselee’s actions. Explaining the...
Why Attach the Rule to Behavior in Performance Counseling
Step #5 in SCORE Performance Counseling In step five, "Clarify Acceptable Behavior/Rules," one of the nine steps of S.C.O.R.E....
DEALING WITH CHRONICALLY NEGATIVE EMPLOYEES
Saturday Night Live used to run a skit called “Debbie Downer.” It was a woman, “Debbie” who always found the negative side of everything,...
Why Performance Counseling Must Be Done Right!
Resolving performance issues is a high-stakes leadership challenge. One of the ways to resolve performance issues is through performance...
