Step 2 - State Facts in Brief

Briefly state the factual reason for the meeting from your perspective.  Use the “I, me, my” statements which provides information from the leader’s perspective of the facts and how the leader perceives the facts, how it impacts the individual, the team, and the organization. 

I, me, my, statements allow for a different perspective for the counselee, including the perspective of the employee.  It is entirely possible that the employee has a very good reason for what they did.  Stating the facts in brief also allows the counselor to consider another perspective other than their own. 

Step 2 addresses the usual failure of: Fail to focus on the behavior while still being supportive of the person.  You are supportive of the person by providing you perception of the facts, but allowing for any other perceptions.  This step also helps create an organized method.