Future Leaders Need To Learn About People, Not Just Technology
Recently, I was asked to build an on-line leadership course using the curriculum that I teach in a face-to-face 40-hour seminar. This...
Why "Active Listening" Helps the Counselor in Performance Counseling
Performance–centered counseling is a specific type of counseling to change the behavior of employees. It is used to improve...
The Six Usual Failures in Performance Counseling and How to Overcome Them
In 2013, I was conducting research into performance and found a report from the U.S. Officer of Personnel Management (OPM) that was very...