

Future Leaders Need To Learn About People, Not Just Technology
Recently, I was asked to build an on-line leadership course using the curriculum that I teach in a face-to-face 40-hour seminar. This...


Why "Active Listening" Helps the Counselor in Performance Counseling
Performance–centered counseling is a specific type of counseling to change the behavior of employees. It is used to improve...


Why Separating The Behavior From the Person in Performance Counseling is Critical
If you’ve ever worked with little kids, you’ll understand how the word “why” can become very frustrating. No matter what great...