The Six Usual Failures in Performance Counseling and How to Overcome Them
In 2013, I was conducting research into performance and found a report from the U.S. Officer of Personnel Management (OPM) that was very exciting and frightening at the same time. The U.S. Office of Personnel Management conducted an Employee Viewpoint Survey of 1.6 million federal employees and published its findings in a report (2012 Federal Employee Viewpoint Survey Results, 2012). One of the questions in the report asked employees, “In my work unit, steps are taken to dea
