Why S.C.O.R.E. Works...
to learn how to turn these usual failures into success.
Why do most supervisors fail at performance counseling? Because they haven't been trained in how to address the performance while supporting the person and the organizational purpose.
According to the United States Office of Personnel Management, "Most supervisors haven’t been trained in how to handle a performance-centered counseling and usually fail to hit the significant issues."
5 years of results by the Office of Personnel Management's study. Can you afford to let this happen in your organization?
If not, let us help!
Turn Failure Into Success:
Focus on modifying behavior.
Create a supportive climate for the counseling.
Provide clear behavior expectations to achieve organizational goals.
Use an organized method to complete the performance counseling.
Create an effective behavior redirection action plan with input and
effort from the follower as well as the leader.
Make the counseling about the behavior and not the person.