Fri, Jan 14 | Location is TBD in Stanislaus County

S.C.O.R.E. Certified Performance Counselor

Avoid costly lawsuits because someone in HR didn't understand how to conduct performance counseling the right way... focusing on the performance and not the person.
S.C.O.R.E. Certified Performance Counselor

Time & Location

Jan 14, 2022, 8:00 AM – 5:00 PM
Location is TBD in Stanislaus County

About the Event

What you will learn: 

In this 8-hour training seminar, participants will learn how to overcome the most frequent and common errors made by supervisors and managers while conducting performance-centered counseling. 

You will turn the usual failures into success by learning how to:   

  • Focus on modifying behavior.   
  • Create a supportive climate for the counseling.   
  • Provide clear behavior expectations to achieve organizational goals.   
  • Use an organized method to complete the performance counseling.   
  • Create an effective behavior redirection action plan with input and effort from the follower as well as the leader.   
  • Make the counseling about the behavior and not the person.

How it works:

The training will show participants:

  • The differences in relationship, leader role, follower role, and the primary driver of development. 
  • How Motivation, Satisfaction, and Performance are impacted. 
  • The specific differences between mentoring, coaching, and counseling. 
  • How to make a coaching plan. 
  • The different types of counseling. 
  • How to overcome Communication Apprehension when discussing performance with employees. 
  • How to separate the behavior from the person while being supportive of the person, yet changing the behavior. 
  • A step-by-step method for addressing performance. 
  • How to include their perceptions and interpretations. 
  • How to show the gap in performance and expectations in a non-confrontational way. 
  • How to use Participative Decision Making and involving the employee in changing the behavior. 
  • How to create a written plan to ensure proper follow-up and documentation for both employee and supervisor to assess performance improvement.

Participants who successfully complete the seminar training will receive a certificate of completion, valid for three years.

  • CPC Certification Training
    +$11.80 CA Tax
    +$11.80 CA Tax
  • Law Enforcement - ONLY - CPC
    +$9.44 CA Tax
    +$9.44 CA Tax

Share This Event