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Why Performance Counseling Must Be Done Right!
Resolving performance issues is a high-stakes leadership challenge. One of the ways to resolve performance issues is through performance...
Why "Active Listening" Helps the Counselor in Performance Counseling
Performance–centered counseling is a specific type of counseling to change the behavior of employees. It is used to improve...
Why Separating The Behavior From the Person in Performance Counseling is Critical
If you’ve ever worked with little kids, you’ll understand how the word “why” can become very frustrating. No matter what great...
The Six Usual Failures in Performance Counseling and How to Overcome Them
In 2013, I was conducting research into performance and found a report from the U.S. Officer of Personnel Management (OPM) that was very...
Performance Counseling Should Be About The Behavior, Not the Person
As a police officer for 18 years on the mean streets of Modesto, CA, my job was to get people to stop doing some things they were doing,...
